Returning Products: Any problems with your order, with the exception of damage, must be reported by email (email@example.com) via our web site within 7 days from the date of receipt of the products. You the customer shall be responsible for the cost of returning all unwanted (non- faulty) items back to 128 SW 22nd Street Fort Lauderdale, FL. 33315 USA. All returns must first be authorized by P2Life. Unfortunately, we are unable to offer a refund/exchange/credit for any opened products where the seal has been broken or tampered with in any way. Refunds will be issued for the cost of the item only; initial postage costs will not be refunded. Please allow 14 days for the adjustment to be visible on your account. We must receive the item back within 14 days of receipt in a fully unopened and re-saleable condition.
Any orders returned to us because of non-delivery due to incorrect address details will only be re-delivered upon receipt of a minimum $10 charge. P2Life shall not be liable for economic or financial loss or any special, indirect or consequential loss or damage whatsoever and howsoever arising. A customer may be entitled to a refund where the goods sold are faulty, not as described or where the seller had no legal right to sell the goods.
Damaged Returns: Any damage to items within your order must be reported by email via our web site within 48 hours of when you received the ordered products. We would ask you to return the items via a "signed for /recorded" delivery service, for which we will refund the postal charges . P2Life may request photographic evidence of any damaged goods in respect of your claim and authorization must then be given by us for you to return the damaged goods before we can release any product replacements.
None of the above statements affect your statutory rights.